Conceive Logo
BOOK A CONSULTATION

Privacy Policy

Privacy Policy
Last updated: April 2026

At Conceive by Zita West, we are committed to protecting your privacy and handling your personal information with care, transparency, and respect.

  1. Introduction
    This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website.

We ensure that all personal data is handled securely and in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.

Please note that our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.

  1. Who We Are
    Conceive by Zita West is the data controller responsible for the information collected through this website.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

  1. Information We Collect

3.1 Information you provide directly

  • Name, email address, phone number
  • Billing and delivery address
  • Payment details (processed securely via third-party providers)
  • Account login details (if applicable)

3.2 Information from interactions

  • Details submitted via forms, consultations, or emails
  • Responses to surveys (if you choose to participate)

3.3 Technical information

  • IP address
  • Browser type and device
  • Website usage data via cookies
  1. How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Deliver digital products (e.g. visualisations)
  • Manage your account (if applicable)
  • Respond to enquiries or support requests
  • Send updates, newsletters, or relevant content (only if you opt in)
  • Improve our website experience and services
  • Comply with legal and regulatory obligations

We may also use trusted third-party providers (e.g. payment processors, email platforms) to support these services. These providers are required to keep your data secure and confidential.

  1. Sharing Your Information

We only share your data when necessary, including:

  • Payment processing providers (e.g. Stripe)
  • Service providers supporting website operations
  • Legal or regulatory authorities if required by law

We ensure all third parties handle your data responsibly.

  1. Marketing and Your Choices

You will only receive marketing communications from us if you have explicitly opted in.

You can unsubscribe at any time by:

  1. Cookies

We use cookies to enhance your experience and understand how our website is used.

Cookies help us:

  • Recognise returning visitors
  • Improve site performance
  • Personalise your experience

You can manage or disable cookies through your browser settings, though this may affect certain functionalities.

  1. Data Security

We take data protection seriously and implement appropriate security measures, including:

  • Secure servers and encryption (SSL)
  • Restricted internal access to personal data
  • Trusted third-party systems with strong security standards

While no system is 100 percent secure, we continuously review and improve our safeguards.

  1. Your Rights

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Withdraw consent for marketing

To make a request, please contact:
regina.moore@conceivebyzitawest.com

  1. Phishing and Security Awareness

We will never ask for sensitive personal information via email.

If you receive suspicious communication claiming to be from us, please contact us directly.

  1. Complaints

If you have any concerns about how your data is handled, please contact us first so we can resolve it promptly:

regina.moore@conceivebyzitawest.com

You also have the right to lodge a complaint with a relevant data protection authority.